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Hello and good afternoon Jan,

Carilee here from iTunes. I'm understanding your bank has an additional charge for 1?, and you would like to know why. I can certainly see how eager you must be to have this dilemma sorted out, so I will do my best to assist you today.

When you update your billing information, the iTunes Store will place an authorization hold on your credit card to verify your account information. 1? is not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.

Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer service department.

To review the actual charges on your account, here are easy steps to view your Purchase History:

1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:

http://www.apple.com/itunes/download

Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.

2) Click this link to launch iTunes and view the Sign In dialog:

http://phobos.apple.com/accountSummary/

3) Enter your iTunes Store account name and password.

4) Click the Account Info button to proceed.

5) On the Account Info screen, click the Purchase History button.

Your Purchase History will display your most recent purchases first. To view details of any purchase, click the arrow to the left of the order date.

Jan, I take pride in providing unparalleled service to my customers, so if you have any other questions or concerns regarding the iTunes Store, please feel free to contact me.

Have a delightful day!

Thank you,

Ms. Carilee
iTunes Store Customer Support